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Message 1 of 2

Netflix problem

I have Netflix part of my package but when I tried to watch it a message on screen said, Your TV isn't part of the Netflix household for this account'. I then selected update household account and then it sends an email for me to confirm its me. Then the instruction was to sign out of the accounts but I was reluctant to do this. I phoned BT but after 15 mins of being on hold I gave up. Any suggestions on to how I can reinstate my connection. Thanks

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Message 2 of 2

Re: Netflix problem

@edbostan 

Follow the instructions given?

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber, but with a few issues still to be ironed out ***
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