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Takahashi
Contributor

on ‎02-10-2023 13h56

1,542 Views
Message 1 of 5

Netflix stutter

When watching Netflix via the box (both mini and pro) I get a stuttering picture during slow panning shots. I have an LG G2 and when using the tv's Netflix app this doesn’t happen. I cannot seem to see any setting in the box menus for this. Anyone experience this?

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4 REPLIES 4
MitoMan
Aspiring Expert

on ‎02-10-2023 21h37

1,505 Views
Message 2 of 5

Re: Netflix stutter

Yes I have just noticed this. LG Oled

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DCOnCommForum
Aspiring Contributor

‎02-10-2023 22h47 - edited ‎02-10-2023 22h49

1,490 Views
Message 3 of 5

Re: Netflix stutter

Me too. On the BT box I turned off ‘HDMI Frame Rate Matching’ in the Picture settings and smoothness was restored.

On mine it wasn’t just Netflix, it was all channels, on scrolling credits, etc.

LG OLED C3

 

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Bluemoon1
Expert

on ‎03-10-2023 9h00

1,462 Views
Message 4 of 5

Re: Netflix stutter

I get the same thing I usually go out of app and start again.  Another thing I get on Netflix is it's starts playing then exactly on 2mins picture freezes but the audio carries on playing. Then I have to go back to resume playing and ffw two secs and it plays.  This can happen even when watching a series and next episode it does it again. 

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Takahashi
Contributor

‎03-10-2023 16h14 - edited ‎03-10-2023 16h16

1,417 Views
Message 5 of 5

Re: Netflix stutter

OK,  I have two LG Oled's here - a G2 and an E6. This stuttering happens on both of them using the BT boxes and with frame rate matching disabled. Using the app on the tv's there isn't a problem so it must be down to the software on the boxes. As it's BT don't hold your breath for a fix anytime soon.

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