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Message 1 of 38

New BT TV Pro update

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I sometimes check my BT TV Pro for new updates manually and one got installed this afternoon, but I am not sure what it has added/fixed and as YouView don't update their forums now, I can't check there. 

Component software is now 4.1.64 and manufacturer software is 0.8.68.

Anyone any ideas?

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Message 2 of 38

Re: New BT TV Pro update

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Just bug fixes, mostly in preparation for stuff being added soon (so not bugs you'll have experienced).
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Message 3 of 38

Re: New BT TV Pro update

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Great, thanks @DarrenDev 

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Message 4 of 38

Re: New BT TV Pro update

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I had to do soft reset of my pro box. and now on component 4.1.102. with manufacturer 0.8.126. 

 

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Message 5 of 38

Re: New BT TV Pro update

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Hi @Bluemoon1 a soft reset will restore from the most recent recovery image on the box but should check for any later build from the network afterwards which is currently 0.8.212.

If you still have 0.8.126, can you please check for the update by going to:

  • Settings > Software Information > Update software

That should bring you up to 0.8.212 with component 4.1.70 which fixes a rare issue seen when an incomplete iPlayer sign in after factory reset could result in a blank screen when trying to watch BBC channels.

Any problems, please drop a message here and we'll check for you.

Regards

David

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Message 6 of 38

Re: New BT TV Pro update

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@David_H I have the same issue as @Bluemoon1 . I am on on 0.8.126/4.1.102. I have just checked for software update but with no success. Like Bluemoon1 I'm in a Youview trial group.

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Message 7 of 38

Re: New BT TV Pro update

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Mine updated to 0.9.4 / 4.1.104 yesterday. It looks to have a redesigned progress bar. 

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Message 8 of 38

Re: New BT TV Pro update

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@David_H  just tried an update and still on

4.1.102. 

0.8.126. 

same as yesterday after soft reset... 

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Message 9 of 38

Re: New BT TV Pro update

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Hi @Bluemoon1 I've found your TV box and confirmed that it is in one of the pre-existing Youview trial groups which is stopping your TV Box (and probably @BillyM) from updating, as trials groups have specific rule sets around which firmware and component software levels are valid for uplift, even after a factory or maintenance reset.

I'll speak to the Trials team tomorrow to see about getting you moved on to the production build track. That will get the box lined up for 0.9.4 track which is on pilot roll out this week ahead of full deployment from next Monday.

Regards

David

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Message 10 of 38

Re: New BT TV Pro update

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Hi @JohnAP Thanks for confirming and well spotted. 0.9.4 does have the new play back bar with improved access to sub titling and recording short cuts, as well as the changes to ITV Ad skipping announced last week.