New BT TV account NOWTV not showing in EPG

[yuha_2000]

New BT TV account NOWTV not showing in EPG

Has anyone found a fix for this yet? I have tried, resetting the box, turning the box and wifi on and off, and checking all settings...

Only 1 channel is showing on the "subscribed" AMC, Now TV channels not showing anywhere but the app 😞

I think it's a common problem. My NOWTV account was inherited by BT i think this is where the issue may be?

David

[NeilO]

Hi, @yuha_2000, welcome to the community and thanks for posting. I'm really sorry the Now channels are not showing in the EPG. I've sent you a private message so you can send over your details to the moderation team and we'll be happy to help. 

Thanks

Neil

[yuha_2000 · Accepted solution]

SOLVED!

I started a BT Web chat, the op forced a BT TV BOX update? and now it works!

[PaddyB]

Hi @yuha_2000,

Thank you for posting back to update the thread.

Thanks,

Paddy