New connection today stuck on london region

[Littlestu]

Hi

Connected today set up easy till its come to regions, everything on london when it should be yorkshire. Read about retuning channels but i cant retune when i go into settings and tv channels just shows how many channels i have and no button for retune

[DarrenDev]

Please check your order email for your activation date. Your TV region should correct itself up to 2 days after that date.