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Message 1 of 9

No Sound on 5 Star HD IP Mode

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I'm on IP Mode and channel 32 (5 Star HD) has no sound. Anyone able to confirm if it's the same for everyone?


 

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8 REPLIES 8
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Message 2 of 9

Re: No Sound on 5 Star HD IP Mode

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Yes same here.

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Message 3 of 9

Re: No Sound on 5 Star HD IP Mode

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Just checked and this still seems to be an issue.

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Message 4 of 9

Re: No Sound on 5 Star HD IP Mode

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Ok I seem to have found a solution.

turn AD  on and sound and AD  returns. 
then turn AD off 

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Message 5 of 9

Re: No Sound on 5 Star HD IP Mode

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Hi Everyone,

Thank you for highlighting this and to @zulu17 for posting the workaround.

I've flagged this to the TV team for investigation.

Thanks,

Paddy

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Message 6 of 9

Re: No Sound on 5 Star HD IP Mode

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Hi Everyone,

I'm sorry to see you're experiencing sound issues, I've sent you all a private message so you can send over your details to the moderation team to help with our investigations.

Thanks

Neil 

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Message 7 of 9

Re: No Sound on 5 Star HD IP Mode

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Mine does this as well. Must be everyone

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Message 8 of 9

Re: No Sound on 5 Star HD IP Mode

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New software update today has fixed this issue on 5 star hd

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Message 9 of 9

Re: No Sound on 5 Star HD IP Mode

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I notice it's fixed for me too.  I also noted there was new software available but channel 32 was working before the software update.

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