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ShavedApe
Aspiring Contributor

‎16-03-2024 17h38 - edited ‎16-03-2024 18h05

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Message 1 of 3

Order showing as delayed with no ETA

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Order  just shows delayed awaiting despatch. I understand things can get delayed but there is no ETA except one that has already passed and I am paying for a service I can not use because I'm still waiting for the equipment to be sent out.

Any chance someone can have a look into why there has been no update to this for over a week. Many thanks

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imjolly
Distinguished Sage
Distinguished Sage

on ‎16-03-2024 17h50

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Message 2 of 3

Re: Order showing as delayed with no ETA

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@ShavedApe 

Please delete vol number as not permitted to post personal information

Have you tried phoning CS 03301234150 and see if they can help you



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ShavedApe
Aspiring Contributor

on ‎16-03-2024 18h10

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Message 3 of 3

Re: Order showing as delayed with no ETA

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Its an order number didnt really see that as being very personal and no I'm not phoning customer service I don't feel like loosing an hour of my day to be told they cant do anything. 

All I wanted was someone to have a quick look to see why its delayed and perhaps give me an update since I am paying for it either way.  

If this cant be done ill give it a little more time then ill have to consider cancelling my service as this is not what you would call good so far

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