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Message 1 of 60

Picture Issues

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Pro /EE Box with 500 Mbps Broadband with BT supplied Extenders.

I expect perfect Pictures with this Set-up.

Currently checking all connections, a HDR football match this evening will be the ultimate test of my set-up.

Tel

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Message 2 of 60

Re: Picture Issues

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@Tel2 

Thanks for letting us know.

How do you intend to get a picture?

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
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Message 3 of 60

Re: Picture Issues

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@Tel2 When you say extenders, I take it that your box is set up via wifi rather than ethernet. My elderly neighbour is using wifi as the tv is on the opposite side of the lounge to the hub, and he’s having problems that I can only put down to that because otherwise his set up is the same as in our lounge. Good luck with it.

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Message 4 of 60

Re: Picture Issues

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No I have the Extenders,linked by the earthing circuit in my house, to facilitate an Ethernet Connection.
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Message 5 of 60

Re: Picture Issues

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@Brucemeister5 

Has he got any LCD lamps in his lounge?

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
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Message 6 of 60

Re: Picture Issues

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@Tel2Ok, that’s what I call mini connectors. We have that set up for our other box which is located in the extension at the rear of the house. We are only on FTTC and receive perfect pictures on TNT Sports Ultimate HDR there.

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Message 7 of 60

Re: Picture Issues

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@Midnight_Voice Not as far as I’m aware. I’ve only been in during the daytime to try and help. I’ll have another look next time I’m in there.

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Message 8 of 60

Re: Picture Issues

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@Brucemeister5 

The universally known name for these devices is PLAs, PowerLine Adapters (or Adaptors).

They work over your ring mains, which I hope is what @Tel2 means; he won’t get far by earthing them 😛

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
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Message 9 of 60

Re: Picture Issues

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Great HD Picture on Sky Sports but suffering pixelation.
Consulting Customer services,
Tel
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Message 10 of 60

Re: Picture Issues

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Bt has tested my Pro Box .
Ping Value is 24 & should be below 2.
Tech Guy coming early Monday morning.
Excellent response.
Tel
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