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Message 1 of 6

Prime Video Signup

Signed up to Prime Video but cant activate account. Can some one please explain how to do this....Should be simple, but now tried for over 2 hours and it just won't work. All I get is sign up to prime when I try to access the content.

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Message 2 of 6

Re: Prime Video Signup

Having looked at this further....The email I recieved from BT says that the account is activated, however I never activated the account! the link that I was sent states that there is an error and to try later.

Can a mod have a look at this please.

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Message 3 of 6

Re: Prime Video Signup

have you tried phoning CS 150 ?



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Message 4 of 6

Re: Prime Video Signup

i have tried to contact CS 150 but cant get through

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Message 5 of 6

Re: Prime Video Signup

I would keep trying today as BT are on strike tomorrow



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Message 6 of 6

Re: Prime Video Signup

Happy this has now all been sorted....looks like it was an issue with activation and the  BT website not talking to Amazon.

Happy days...

 

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