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Message 1 of 3

Pro box not working - I may have broken it!!!

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Hi all. Having had a problem with some sport channels not appearing on program guide I did a software reset keep recording. That resulted in the sport section of the program guide completely disappearing. I then tried software recovery to get back to where I was but that just froze the box. After waiting for ages to no effect I unplugged the box for 30 seconds and tried the set up again. Now the remote won’t  press the start set up button on screen and if I go back into maintenance mode it won’t scroll or operate any of the buttons. All the remote does is turn the box on and off!!!! I think I’ve broken the box!!!! Any suggestions welcome please before I ring BT this evening.

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Message 2 of 3

Re: Pro box not working - I may have broken it!!!

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Don't panic - resetting the box has lost the pairing with it. Just hold Home + 9 to reset it and it should then work ok again.
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Message 3 of 3

Re: Pro box not working - I may have broken it!!!

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All sorted!!!! Many thanks!!!

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