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Message 1 of 2

Re: BT Sport Ultimate - Errors BTP-11169 and BTP-11162

Hi,

I'm having similar issues after the same troubleshooting steps - could someone check the account to check the subscription is active/correct please?

Thanks in advance!

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Message 2 of 2

Re: BT Sport Ultimate - Errors BTP-11169 and BTP-11162

Hi @pineapplehugger and welcome to our community.

I've moved your post so we can try to help. I've dropped you over a private message so you can get in touch so send over the details and we'll take it from there.

Cheers

David

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