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Message 1 of 7

Re: BT TV Error codes BTP 15000 and BTP 15990

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I have the same issue. Rebooted tv box and hub but no join.  Did anyone get to the bottom of the issue?

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Message 2 of 7

Re: BT TV Error codes BTP 15000 and BTP 15990

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Message 3 of 7

Re: BT TV Error codes BTP 15000 and BTP 15990

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Hi @Fibrefrustrated, welcome to the forum and sorry that you have this error.

Have you got it fixed now? If not let me know and we'll be happy to help you get it fixed.

Cheers

John

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Message 4 of 7

Re: BT TV Error codes BTP 15000 and BTP 15990

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John

Thanks for your message, unfortunately the issue remains. Regards

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Message 5 of 7

Re: BT TV Error codes BTP 15000 and BTP 15990

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Hi @Fibrefrustrated, thanks for getting back to me and we'll be happy to help you with this.

I've sent you a Private Message so you can get in touch with the Mod team for help.

Cheers

John

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Message 6 of 7

Re: BT TV Error codes BTP 15000 and BTP 15990

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Thanks to @NeilO for the quick response, very happy to report that issue has been resolved. Brilliant service 

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Message 7 of 7

Re: BT TV Error codes BTP 15000 and BTP 15990

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@Fibrefrustrated That's great, I was glad that I was able to help.

Neil

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