Keep Youview Box

[rodders241]

I have a BT YOUVIEW BOX Zulu17. Nothing to do with EE. They just took over BT TV and that,s who a was paying (a think), as a just paid me last payment on 10th October, upgraded my Broadband with BT & Stopped the basic payment of £14.98 for TV prescription channels. Which in fact a should still be getting until 3rd November but they,ce already shut me down. But it,s not an EE BOX, BT YOUVIEW BIX a have pal

[rodders241]

Box a meant. But am receiving all my freeview channels (touch wood), no bother Zulu17

[rodders241]

It says BT in the middle & YOUVIEW at the bottom of the silver bit underneath on the very right hand side with C on Top off YOUVIEW over VI

[Kimberlin]

After literally smashing my brain to pieces reading through that lot, I’m glad Ive still got a satellite dish set up and all my Freeview channels just come through that without any naff boxes cluttering up my gaff! 😆

[zulu17]

@Kimberlin It is a confusion for customers of BT/EE own making as they have yet to come up with a properly communicated plan and process of managing the legacy EETV (formerly BTTV) boxes and legacy TV plans.

[rodders241]

Zulu17, to be honest a haven't been asked to return anything so far. But as you said it is a BT BOX with YOUVIEW written below on the silver bit at the very end of right hand side. Which has a C on Top of letter V. That s all I know, & getting all freeview channels over 50 actually.  See a got new Samsung 55 inch TV , bought it local from "EURONICS" maybe/probably spelt wrong. Plus wee guy came out & wired everything up. It even has it,s own stations which are quite good at times as well. That's about it, but your 100% about the box Zulu17.👍👍👍👍👍

[Kimberlin]

Even a decent rooftop aerial will get you most Freeview channels. Indeed, there are around 150 Freeview channels available.

[rodders241]

• I am getting my freeview channels dear Kimberly no bother whatsoever. A was only saying am connected up through my internet. Which some people are finding this hard to believe. Plus as a said before a can also get. More 4. My 5. Iplayer,  plenty more & New Samsung channels. That was all. As we're I am situated in N.Ireland often get Virgin from Republic of Ireland. And yes, maybe in the Spring time next year a probably will get a new Aerial installed.👍👍👍👍👍👍👍

[rodders241]

Do you have to send your Box back for them to DISMANTLE , sure that,s MADNESS. Why will/don,t they sell it to you??????

[Kodikid · Accepted solution]

• Some might say pvr's in a streaming age is madness. 

To answer your question 

No they won't sell it to you

You could not return it and pay non return charge

(£140 pro box, older models are not so expensive)

but not sure if that cause of action effects your credit score 

You could just buy a new one from Ebay for around £100

Also if you obtained your box before Dec 2019 it's yours to keep anyway