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Message 221 of 231

Re: Skysports UHD channels on my TV today

@DarrenDev have anything exciting to share yet?

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BT900 | Nokia ONT | Ubiquiti ER-X | EETV Box Pro (IP Mode) | Unifi CK2 | 6x Unifi U6+ | 2x Unifi SAK Ultra
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Message 222 of 231

Re: Skysports UHD channels on my TV today

Hi Darren, I was wondering if you could help me please.

I have had Now TV boost through BT/EE for a while, but this weekend my family was suddenly limited to only simultaneous two devices during the football. I did a quick check of google and came across the Boost ultra change that I had not previously known about.

I'm happy to wait for all the necessary boost ultra upgrades that I have read your previous comments about, however, in the meantime is there any way of fixing the fact that my account has been downgraded to only two devices?

Cheers!
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Message 223 of 231

Re: Skysports UHD channels on my TV today

@JPoznansky 

Despite new customers with Boost now only getting two simultaneous streams, existing users on Boost should retain the three streams they had before the change.

But I think I’ve got yours I’ve just started a fourth Now stream, checking what my limit is, and I now need to find a fifth device 😛

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
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Message 224 of 231

Re: Skysports UHD channels on my TV today

Haha!

And... typically, I have just tested it this evening and it working as 3 rather than 2 again. Good news, provided that I haven't wasted anyone's time!

Please feel free to ignore my post Darren!
1,231 Views
Message 225 of 231

Re: Skysports UHD channels on my TV today

You were the second to say it in 24 hours @JPoznansky so I kicked off a full scale panic.  I'll stand them down.  Thanks for confirming.

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Message 226 of 231

Re: Skysports UHD channels on my TV today

@JPoznansky 

Did you get a message to say that you only had two streams, or just one to say you have exceeded the number permitted, without saying what that was?

If so, had somebody possibly used a third device within the last 20 minutes and not shut it down properly (you have to actively stop the stream, not just exit it or shut the device down)?

In such cases, Now will eventually notice, and stop the stream, but this can take up to 20 minutes.

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
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Message 227 of 231

Re: Skysports UHD channels on my TV today

Well thats the thing, we have triggered the ‘exceeded’ message before,  so yeah I normally ignore it patiently for a while. But this time my partner asked specifically if we only had two devices now, and I loaded it up on my tablet and Im sure it said something about two devices also.


Sorry, should have checked again today before actually posting the message.

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Message 228 of 231

Re: Skysports UHD channels on my TV today

Does anyone know if we are any closer to Sky Sports UHD on BT TV? 

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Message 229 of 231

Re: Skysports UHD channels on my TV today

There's been zero communication about it, not even an announcement, and our insiders have all signed NDAs.

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BT900 | Nokia ONT | Ubiquiti ER-X | EETV Box Pro (IP Mode) | Unifi CK2 | 6x Unifi U6+ | 2x Unifi SAK Ultra
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Message 230 of 231

Re: Skysports UHD channels on my TV today

Beginning to wonder if it will even come this season you know....

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BT900 | Nokia ONT | Ubiquiti ER-X | EETV Box Pro (IP Mode) | Unifi CK2 | 6x Unifi U6+ | 2x Unifi SAK Ultra