Subscription channels

[michaelwh1]

Hello,

On all my subscription channels, I keep getting an IPC6007 error. I've tried things like power cycling the box on the wall etc, but nothing seems to work. Any ideas?

Thanks,

Michael

[RobbieMac]

Hi @michaelwh1

Thanks for your post and welcome back!

Sorry for the IPC6007 error message you're seeing.  Try this >> How do I reset my BT TV box? | BT Help << and let know how you get on.  (There is an option to do the reset whilst keeping your recordings) as well as doing a full factory reset.

Post back and let me know how you get on 🙂

Thanks,

Robbie