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Message 1 of 5

When I switch off my BT box I lose most of my live TV channels and have to retune.

 
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Message 2 of 5

Re: When I switch off my BT box I lose most of my live TV channels and have to retune.

@LennieAJ 

Which box model is it, Pro or earlier?

But no matter which, touch the On/Standby button for just over 8 seconds until the box reboots, and see if this fixes it.

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
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Message 3 of 5

Re: When I switch off my BT box I lose most of my live TV channels and have to retune.

Thanks I'll try but I have rest everything several times without much look.

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Message 4 of 5

Re: When I switch off my BT box I lose most of my live TV channels and have to retune.

When you say "switch off" do you mean put into standby or powered off?
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Message 5 of 5

Re: When I switch off my BT box I lose most of my live TV channels and have to retune.

I mean standby sorrry if that's when the red light stays on.

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