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Message 11 of 16

Re: update from new

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Hi Neil

Just got home and we have our channels 🙂

All looking good Many thanks!

 

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Message 12 of 16

Re: update from new

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Hi @WelshDave, that's great news and I'll let @NeilO know about your update 🙂

Cheers

John

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Message 13 of 16

Re: update from new

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Cheers John

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Message 14 of 16

Re: update from new

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Looks like I spoke too soon as Iam back to 13 channels again...

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Message 15 of 16

Re: update from new

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Spoke to tech support and we updated the software on the box and rebooted and all the channels are back again

Stand down Stand down 🙂

 

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Message 16 of 16

Re: update from new

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Hi @WelshDave, that's great news that the helpdesk were able to fix this quickly for you.

Cheers

John