I get as far as the incoming server host name which already says mail.btinternet.com but I retyped it anyway. I don't get any further options and if I press next I get the message "Cannot Connect Using SSL do yo u want to try setting up the account without SSL?
Have a look at these links
Add an email account - Apple Support
See video links
How To Set Up Mail On Your iPhone (IMAP & SMTP over SSL) - YouTube
Just to confirm.. are you a current BT Broadband customer or are you paying for your BTMail account through a BT Premium email account?
I am a BT Broadband customer and can access my emails on MyBT
Made some progress, got the inbox back but its empty
If you have a lot of emails in your inbox it might take a while for the emails to populate it the first time.
Yes I did
I'll check later, many thanks
Got my inbox back. No want items or folders though. That’s something- many thanks