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Re: Adding email to iPhone
I get as far as the incoming server host name which already says mail.btinternet.com but I retyped it anyway. I don't get any further options and if I press next I get the message "Cannot Connect Using SSL do yo u want to try setting up the account without SSL?
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Re: Adding email to iPhone
Have a look at these links
Add an email account - Apple Support
See video links
How To Set Up Mail On Your iPhone (IMAP & SMTP over SSL) - YouTube
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Re: Adding email to iPhone
Just to confirm.. are you a current BT Broadband customer or are you paying for your BTMail account through a BT Premium email account?
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Re: Adding email to iPhone
I am a BT Broadband customer and can access my emails on MyBT
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Re: Adding email to iPhone
Made some progress, got the inbox back but its empty
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Re: Adding email to iPhone
If you have a lot of emails in your inbox it might take a while for the emails to populate it the first time.
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Re: Adding email to iPhone
Yes I did
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I'll check later, many thanks
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Re: Adding email to iPhone
Got my inbox back. No want items or folders though. That’s something- many thanks
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Re: Adding email to iPhone
If you can then the best advice is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves, as you have now found out."
This is good advice. When out and about - particularly (but not exclusively) when overseas, I randomly get an error message on my BT internet accessed via the Mail app on my mobile phone, asking me to re-input my password because the App cannot connect. Of course, when I do this it makes no difference. This can happen whether connected via phone data or via hotel or business WiFi. It resolves itself when I move to a different hotel or business WiFi or go to a different location, so I can only conclude that the BT servers refuse to respond to some servers for hotel/business WiFi or mobile phone data.
This never happens with my gmail email, so I guess BT must keep some sort of blacklist of servers it will not respond to and which is too broad in its scope.