BT Email App not working

[DarrenMack]

 BT Email App is not working.

It keeps stating that I need to turn on the Wi-Fi or Mobile network.

Both of these are on but still keep getting the same message.

doe s anyone know how to sort this?

[licquorice]

Uninstall it and use a decent mail app instead, Blue Mail.

[Leanne_T]

Hi @DarrenMack 

Thanks for coming to the community. 

Have you tried deleting the app and reinstalling to see if the app works for you? 

Can you access other apps? 

Speak soon.

Leanne.

[DarrenMack · Accepted solution]

Hi,

Yes tried deleting and re-install yesterday but still did not work.

However, today it is working so thanks for the reply.

Darren.

[Leanne_T]

Thanks for coming back and letting me know @DarrenMack 

Have a lovely day 🙂

Leanne.