Downloading an email client may seem like the solution but not everyone has the time to start decyphering the lingo of a new programme or the knowledge to set up the finer details.
For instance I tried to set up my bt email in Outlook, where I have a hotmail account. I set it up as IMAP and initially it seemed to work fine but some emails just would not send. After wasting a couple of hours trying to work out why and failing, my thoughts were why should I be looking into all this? Also the knowledge that I might have to spend a few more hours tinkering with settings I decided to abandon Outlook.
My next go-to was Thunderbird. In setting up my bt email I was taken through a number of options that meant absolutely nothing to me, leaving me dithering on which answer was important/safe to choose. I'm sure I could have spent another couple of afternoons working it all out, but again, why?
My latest download is emclient, which so far, so good. During the installation it asked if I wanted PGP encryption. Well do I? Is it going to complicate my life even more? Will I actually be able to send and receive email messages without faffing about? Will I be safe if I don't install PGP? (I haven't for now, until I waste another few hours working out the answers). I think I will stick with this email programme.
My point is, for people like myself who were once relatively tech-savvy but found better things to do in life, a few afternoons of research and learning will bring me up to speed, but I despair for the people who have always had better things to do.......
See what you've done to us BT?
