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Message 621 of 952

Re: Latest incarnation of BT Webmail. Jeez, this is BAD

Most message board systems have a concept of 'sticky' threads and limited access threads - only allowing posts by moderators and admins, for example.

There is often a thread for "Frequently Asked Questions". That's a misnomer for "Answers to frequently asked questions", of course - but ATFAQ doesn't make a nice TLA.

Any chance of one of those here?
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Message 622 of 952

Re: Latest incarnation of BT Webmail. Jeez, this is BAD

Feel free to write one as I did on the Phones board.

In case you hadn't noticed, this thread is a sticky and appears at the top of the board.

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1,286 Views
Message 623 of 952

Re: Latest incarnation of BT Webmail. Jeez, this is BAD

In case you hadn't noticed, this thread is a sticky and appears at the top of the board.

Strange that the 'stickie' answers thread seems to have exactly the same number of posts as the open 'questions' thread.

RichardHaselgrove_0-1709731841664.png

 

 

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1,279 Views
Message 624 of 952

Re: Latest incarnation of BT Webmail. Jeez, this is BAD

That's the difference between a sticky thread and a locked thread.

A sticky thread simply ensures the thread remains at the top of the board regardless of posts being added or not.

A locked thread is exactly that, locked against new posts.

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1,262 Views
Message 625 of 952

Re: New Email format - can it be changed / customised?

Thank you - I have now done that 🙂
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1,212 Views
Message 626 of 952

Re: BT Webmail Feedback

Exasperated with the 'new look'. When I replied to a message which had a preview pane, the font type/size would automatically mirror the font below, and and my preferred style had to be re-selected each time. Fixed it by selecting None for Preview pane, but any messages I receive that are presented in a frame e.g.  reports from news agencies, are still distorted by words being broken up - makes them very hard to read.

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1,184 Views
Message 627 of 952

Re: BT Webmail Feedback

I have this latter problem, too. Funny, though, if you print that page as a pdf file it shows as it should with no split words.
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1,129 Views
Message 628 of 952

Re: BT Webmail Feedback

If you're passing on feedback to BT, please tell them I loathe the new format email and I've had so many problems with it that I won't be renewing my contract. BT's evident indifference to its customers now seems to me to be of epic proportions.
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1,123 Views
Message 629 of 952

Re: BT Webmail Feedback

Huh, you don't like the format of the webmail interface, so don't use it. Try using Thunderbird or another mail client (app) to deal with your email.

 

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1,108 Views
Message 630 of 952

Re: BT Webmail Feedback

I'm very sorry, and I don't want to throw spears. I've based my business, and private life around using BT e mail. Might sound sad but I'm not technical and things worked. Right now it's a disaster. I just want to know when things will be fixed. (a cynical part of me would to know what the purported improvement are?)