Can I recover lost email from outbox?

[Chapms01]

Recent sent emails were stuck in my outbox. Followed advice to reinstall my BT Mail App. My outbox was then empty with message saying all sent. But they do not show in my sent folder.  I wish I'd screenshot the list so I would know which were important to compose again as I'm unsure whether they did actually send seeing as they're not in my sent folder. Any advice or are they lost?

Thanks

[gg30340 · Accepted solution]

I would suspect that if the email was in the "outbox" when you deleted the email app that the email would have been deleted with the app and not sent.

Did you check to see if the emails that were in the app's "outbox" were being displayed in the webmail "sent" box?

If the email is not within any of your email folders in the email app or in webmail (using a browser) it means that the email is no longer on the BT email servers and they can not be recovered.