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Message 11 of 16

Re: Can't access bt email today ???

Just use Gmail instead, BT are no longer offering email to new customers, the same goes for some other ISPs.

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1,188 Views
Message 12 of 16

Re: Can't access bt email today ???

Try deleting cookies and internet history (cache I think it's called) and see if that works.

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1,157 Views
Message 13 of 16

Re: Can't access bt email today ???

I use my email address as log in to pretty much everything I use online - I've had my btinternet email address for 15 years+ and have never had an issue with it

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1,140 Views
Message 14 of 16

Re: Can't access bt email today ???

FWIW, I bookmarked the old link https://email.bt.com/mail23/index-rui.jsp?v=MX_2.32.0#app/mail , and it has been working fine for days now - no delays, no problems keeping signed in, etc.  And I haven't had to delete any cookies.  

I'm using Chrome with Windows 11, all up-to-date.

HTH

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1,094 Views
Message 15 of 16

Re: Can't access bt email today ???

Have you seen any improvement? I've seen a couple of posts that seem to suggest the problem has gone away?

Thanks

Roget

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Message 16 of 16

Re: Can't access bt email today ???

I made the link above into a shortcut on my desktop and at the moment it is working ok.
Mike.
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