Email Locked Out 20 Minutes

[Lofty3]

Hi,

     Everytime im trying to log in to email page username/password im getting account has been locked for 20 minutes

any idea

                                                      Lofty3

[Peter_W]

Good morning @Lofty3.

Welcome to the BT Community!

Just to be sure with this one, is it directly via BT Webmail that you're trying to log in here?
Also have you tried resetting your password since getting this error?
Peter

[Lofty3 · Accepted solution]

Cheers Peter all sorted now was a password issue 👍 

[Peter_W]

Fantastic stuff, I'm really glad to hear that @Lofty3.

Thanks for coming back to let us know, and if you have any more queries in the future please feel free to give us a shout!

Peter