Email accounts when leaving BT broadband

[Tigetyniget]

I understand that if I leave BT broadband then my BT email address will become a 'Basic' one. However, one of the email addresses created via my broadband account wants to continue their email address and move to Premium when I leave Broadband. What do I have to do to achieve this?

[licquorice · Accepted solution]

https://www.bt.com/help/email/what-is-premium-email-and-how-do-i-get-it-