Email, changing to IMAP from POP3

[mavis575]

That is exactly what I did, several times, but still not connecting.

I have checked and double checked the settings and they are exactly the same as on the link.

[licquorice]

I will ask if one of the mods can assist, sometimes the mail servers don't sync passwords properly.

[mavis575]

Many thanks for your assistance, doing this is a very frustating experience, hopefully once resolved never to be repeated.

[stevebrass]

Might be useful to try another mail client. That might narrow the problem down. 

[Les-Gibson]

Have you selected the correct password options? e.g. the  'SMTP server requires authentication' box should be checked and the password should be entered whereas the 'Secure Password Authentication' box should be left clear 

[JohnC2]

Hi @mavis575, welcome to the forum and thanks for posting.

I'm sorry you're not able to change this so I've sent you a Private Message so you can get in touch with the mod team and we'll be happy to help you fix this.

Cheers

John 

[mavis575]

HI, yes, selected all the correct options.

[licquorice]

Did you contact the mods via PM as invited?

[mavis575]

Hi, yes I have contacted them a few moments ago.

[licquorice]

They will get back to you in due course when you reach the top of their queue.