Error message Cannot Send Mail

[nhughes]

Getting error message 

Cannot Send Mail

The connection to the outgoing server "mail.btinternet.com" failed.

Additional Outgoing Mail Servers can be configured for Mail accounts in

Settings > Mail > Accounts.

when forwarding e mails to any e Mail address any ideas how to resolve please. Receiving emails fine and composing emails send but just can’t forward any received thanks

[Peter_W]

Good morning @nhughes 

Welcome to the BT Community Email board!

Is it the standard Webmail app you're using when getting this error, or are you using a separate client?

Peter

[nhughes]

Hello Peter

It is the standard BT webmail app

thanks

[Christopher_G · Accepted solution]

Sounds simple, but have you tried logging out and back in again, @nhughes?

Which type of email account do you have?

Chris

[nhughes]

It is standard , logged out and back in seems to have worked

Thanks

[Christopher_G]

Good stuff, @nhughes

Thanks for letting us know 🙂

Chris