cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
589 Views
Message 1 of 6

Error message Cannot Send Mail

Go to solution

Getting error message 

Cannot Send Mail

The connection to the outgoing server "mail.btinternet.com" failed.

Additional Outgoing Mail Servers can be configured for Mail accounts in

Settings > Mail > Accounts.

when forwarding e mails to any e Mail address any ideas how to resolve please. Receiving emails fine and composing emails send but just can’t forward any received thanks

0 Ratings
Reply
5 REPLIES 5
546 Views
Message 2 of 6

Re: Error message Cannot Send Mail

Go to solution

Good morning @nhughes 

Welcome to the BT Community Email board!

Is it the standard Webmail app you're using when getting this error, or are you using a separate client?

Peter

0 Ratings
Reply
520 Views
Message 3 of 6

Re: Error message Cannot Send Mail

Go to solution

Hello Peter

It is the standard BT webmail app

thanks

0 Ratings
Reply
497 Views
Message 4 of 6

Re: Error message Cannot Send Mail

Go to solution

Sounds simple, but have you tried logging out and back in again, @nhughes?

Which type of email account do you have?

Chris

 

0 Ratings
Reply
477 Views
Message 5 of 6

Re: Error message Cannot Send Mail

Go to solution

It is standard , logged out and back in seems to have worked

Thanks

469 Views
Message 6 of 6

Re: Error message Cannot Send Mail

Go to solution

Good stuff, @nhughes

Thanks for letting us know 🙂

Chris