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Message 11 of 37

Re: Help over 50 spam and vile emails coming every day since the new BT email started.

@rbz5416 I have had my bt email for over 25 years and have friends all over the world. To change it would be really difficult.

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Message 12 of 37

Re: Help over 50 spam and vile emails coming every day since the new BT email started.

@landie57 I hope BT read this and do something quickly!
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Message 13 of 37

Re: Help over 50 spam and vile emails coming every day since the new BT email started.

It wouldn't be as difficult as you may imagine.

  • Create new email address.
  • Send batch email to all of your contacts advising the change.
  • Start sending all future email from the new address, possibly with a reminder of the new address in the signature.
  • Continue to monitor the BT address & any time a message arrives, reply from the new address with a reminder of the address change.
  • You can also set up a rule in the BT account to forward everything to the new address.
  • If you use an email client, you can have both accounts within the same client.

You may be pleasantly surprised at how quickly the BT account fizzles out.

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Message 14 of 37

Email Spam

In the last week I have been absolutely inundated with spam emails - has something changed?

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Message 15 of 37

Re: Help over 50 spam and vile emails coming every day since the new BT email started.

I have just posted the same problem - started a few days back - so annoying

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Message 16 of 37

Re: Help over 50 spam and vile emails coming every day since the new BT email started.

Exactly the same for me - strangely we have four Bt email addresses and it is only happenening to one
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Message 17 of 37

Re: Help over 50 spam and vile emails coming every day since the new BT email started.

It's happening to two of the three BT email addresses we have. I keep marking them as spam and blocking the domains they are coming from, but they are still coming through.
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701 Views
Message 18 of 37

Re: Help over 50 spam and vile emails coming every day since the new BT email started.

The system I’ve worked for years is one email address for friends and family.  A second one for business, banks, utilities etc.  And a third one for any muppets that feel they must have an address before you can use their website etc.  Suffice it so say, the third one gets replaced periodically.

I don’t use BT mail but this system has always worked well for me with the providers I do use.

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691 Views
Message 19 of 37

Re: Help over 50 spam and vile emails coming every day since the new BT email started.


@rbz5416wrote:

It wouldn't be as difficult as you may imagine.

  • Create new email address.
  • Send batch email to all of your contacts advising the change.
  • Start sending all future email from the new address, possibly with a reminder of the new address in the signature.
  • Continue to monitor the BT address & any time a message arrives, reply from the new address with a reminder of the address change.
  • You can also set up a rule in the BT account to forward everything to the new address.
  • If you use an email client, you can have both accounts within the same client.

You may be pleasantly surprised at how quickly the BT account fizzles out.


In addition, which can take a little extra time - is to change all website logins that currently use your btinternet email address as the login ID.

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Message 20 of 37

Re: Help over 50 spam and vile emails coming every day since the new BT email started.


@Andy_Nwrote:

In addition, which can take a little extra time - is to change all website logins that currently use your btinternet email address as the login ID.


Fair point, but that could be done each time you log onto a site after the change, rather than having to do them all at once. Although the BT email address will remain live, so can continue to be used if in a hurry. Just like with a PAYG mobile, just need to send the occasional email from the BT address to the new one to keep it live.

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