Following the removal of POP2 connectivity today and despite BT assurances that the iphone app wouldn't be affected we've found our btconnect.com accounts are not recognised and we cannot send or receive emails via our iphones mail app. We can logon and access our email accounts on the PC 365 web site so we know our information is valid. I've tried recreating the accounts on the iphone from scratch following the recommended BT POP and SMTP settings below. (There don't seem to be IMAP settings option). I've even reset our passwords to see if that would work but without success. Does anyone have any suggestions?
The iphone mail settings I'm using are:
Here’s what you need to do to set up a new email account on your iPhone or iPad. This will let you send and receive emails from your BT Business account using Microsoft Office 365.
Your existing email account will be left unaltered and still on your device.
Some of the details of these steps may vary slightly due to device or software variations.
We've based these steps on the latest version of iOS. Because there are so many devices and software versions, some details may vary. If you see something different, just follow the principles, check the user guide for your device, and try using these server settings instead:
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This is the BT residential forum, you need to post on the business forum