Leaving BT Broadband

[ijevans]

Hi All,

I am unfortunately having to leave BT broadband. I have my own BT email address together with 3 other gifted BT email addresses that I would still like to access and use. Is there a process to ensure access to all those will not disappear and i can make a decision over whether to keep some or all on premium after the move? any advice on what i should do to ensure full access would be appreciated.

thanks

[gg30340 · Accepted solution]

They will be downgraded to BTMail Basic which can only be used on webmail not with an app or email client. 

You can upgrade to Premium anytime.

See link.

https://www.bt.com/help/email/bt-email-products

[ijevans]

thanks for that info