Logging in to email

[peejayess]

Perhaps BT should switch back to the original Webmail system (if that is possible) until they have fully trialled the new system with the BT community.

[iggyb]

I have been with BT for phone, broadband and email since 2006. At my renewal of contract I was switched to EE and assured that I could keep my BT mail. I had a new account number for email only in MyBT.

This morning I have been unable to access BT Mail. I have had two different login screen neither working.

I get messages of Too many requests and username/password invalid.

Is there a problem with BT Mail or has my email been cancelled?

Iain

[polish]

I too  am having the same problems.

[tomsk52uk]

Hi having the same problem have tried on 3 separate PC's and 2 different email address and I'm still with BT but works ok on my android using the gmail app

[prabtcom]

"In the meantime, you can still access your email by using the BT email app or email clients."

 'email app or email clients' - What is this please ?

[andydenyer]

@prabtcom See my response further up this thread to the same question asked by @janets1

An email client is a programme such as Windows Mail, Microsoft Outlook or Mozilla Thunderbird:

https://zapier.com/blog/best-email-clients-windows/

[brownd1950]

Hi

I have the same problem, have tried calling BT but as you would expect they don't answer. Obviously, they have a problem with BT mail but you would think they could put a notice on the home page. Or is that too simple?

[prabtcom]

I don't know anything about Windows Mail, Microsoft Outlook or Mozilla Thunderbird

My email comes from BT, but I cannot log in

[Oddbodkin]

Same here: "too many requests" is all I get.

WHY does BT screw up every time they change something to do with email. Never had any issues when it was  BTYahoo.

[prabtcom]

No, they should switch back to Yahoo