cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
487 Views
Message 1 of 4

Message Aggregation

Go to solution

Recently the system has started to aggregate my i/c messages with the same subject title. This means older messages disappear from the inbox and are incorporated in the latest message with the same title,  as a link. 

Have  I done something to trigger this, and how do I stop it from happening?

0 Ratings
Reply
3 REPLIES 3
477 Views
Message 2 of 4

Re: Message Aggregation

Go to solution

You have inadvertently selected 'conversation view' in settings.

0 Ratings
Reply
472 Views
Message 3 of 4

Re: Message Aggregation

Go to solution

As said, you have "Conversation View" selected.

You need to log onto your email account and go to the "View" icon at the right hand side then click ONCE on "Conversation View" to toggle it on or off.

0 Ratings
Reply
449 Views
Message 4 of 4

Re: Message Aggregation

Go to solution

Thanks,  D. Sage

0 Ratings
Reply