I am having this problem today too except when I have successfully trawled through the pages of clicking on the different pictures & finally get the green tick, I click next to log in - then I get the below pop up, (red box telling me to confirm I'm not a robot!) & no entry into my email account.
What am I supposed to do then? I even resorted to shouting at the screen! as you can see, no options are given on how to proceed 'now'.
I too am using a VPN, I have tried changing the location multiple time but having the exact same problem every time.
On top of the 'new' BT log in not giving me the option to stay signed in anymore - BT (hopefully somebdy with connections to BT will read this & pass on,) this is an absolute NIGHTMARE! We all pay more than enough for this service, get it sorted please, more than enough of us are complaining to show it is not an isolated incident - currently I am not able to log in to my account.
