New email: fonts and display

[N5runner]

I don't think the new email format is a step forward, and have two particular problems:

- midway through composing an email, the font changes of its own accord, usually from Arial to Calibri;

- some emails received don't display properly: words straddle the end of lines, without hyphens (and I don't think they should straddle lines even with hyphens).

Can anyone help, please?

[licquorice]

Been reported countless times

https://community.bt.com/t5/Email/BT-Webmail-Feedback/td-p/2340165

[PeterE17]

@N5runner Take a look at the BT Webmail Feedback thread.  You will see that these faults have been reported already and have been passed on to the BT email team.

There is nothing that can be done until the fixes are released.

But if you click on the Reply or Forward buttons in the email, you might find that the email gets displayed properly .and is easier to read. Don't forget to discard the reply rather than send it. 

Edit: @licquorice just pipped me to the post. 

[N5runner]

Thanks to you PeterE17 and @licquorice .  I did look here, but searching for fonts didn't bring anything up.