Problem getting to login screen

[TheMurrays]

I go to "bt.com" and select "email" menu top/right. It times out, not going to the login screen. This happens on laptop and phone. I am running the "BT Email" app on my phone and this allows access to the emails. Can anyone advise how to get a login screen.

[licquorice]

Use the direct URL https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femai...

[TheMurrays]

I have tried this but the same thing happens

[TheMurrays]

I have just had a thought and found the problem. I have my WIFI through EE and it fails to get the login page. My phone uses Tesco mobile and it works using this. I can now access it, but why doesn't BT.COM work via EE

[gg30340]

Try clearing the history and cookies from you browser. If it has the option "Clear from all time" or something similar use that option.

[TheMurrays]

This is happening on 2 laptops (win7 and win11) and 2 android phones. The win11 and 2 phones stopped about a week ago and the win7, which had not been used for about a month, as soon as it was switched on on Friday