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Message 1 of 2

Problems on mobile BT app ( MotoG6 android)

Hi

Yesterday , my phone started to log all new mails into one line rather than list out.

I cant open this line  & when I try the message :-

"Failed to retrieve message content appears"

 

I can log into my email account on a pc no problem. All services good

But my email opens but doesn't allow me to access new messages in my inbox.

Any suggestions, thanks

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Message 2 of 2

Re: Problems on mobile BT app ( MotoG6 android)

Delete the BT mail app and install Blue Mail.

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