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Re: Finally managed to migrate email off main BT account

I’m struggling to complete moving one of my email address to another BT id account

I’ve moved email address as a gift.

This generated an email to recipient BTid asking for acceptance.

Clicked link that brought up page that asked:

1. Transfer to existing BTid

2. Or Create new id

So first time I  chose ‘Existing’ followed by BTid of recipient and password.

This didn't work. Just reverted back to options form.

Then i created a new BTid using the transferred email address, new password. Now i have an account called Account 1.

The account i wanted to transfer to does not have the email address listed.

Any help to what is the correct route would be appreciated.



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