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Message 1 of 5

Re: How do I stop BT email logging me in without asking for my password?

This started about a week to ten days ago for me (now 20-04-24).  I have my email account open all the time at home as I am constantly using it and receiving replies.  Now it just flips off closed every so often.  It is driving me mad having to keep logging in, and then when I do it comes up with another BT home page and I have to click on 'email'.  There doesn't seem to be a "keep me logged in to emails" option any more.  

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Message 2 of 5

Re: How do I stop BT email logging me in without asking for my password?

I put this under the wrong heading, my problem is being logged out constantly and there being no 'keep me logged in' option now.
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Message 3 of 5

Re: How do I stop BT email logging me in without asking for my password?

The option has been removed since the latest update to BT webmail.

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Message 4 of 5

Re: How do I stop BT email logging me in without asking for my password?

Thank you. Bit of a pain for me!
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Message 5 of 5

Re: How do I stop BT email logging me in without asking for my password?

Use an email client/app instead of webmail. What device are you using?