email issues

[Palace69]

I personally hate all these changes and unreliability with the update. I have been unable to get into my emails for nearly 2 weeks "talk21!" No one seems to have an answer at BT.. I some very important emails I need to get to!!

[Palace69]

Cannot access my emails, I can view the subject heading but nothing opens.. the circle of dots spins for ever!!

I cannot access my folders where I need to access important documents

Thats been the same for two weeks!!

HELP = BT are going round in circles, no one has a answer apart from send of to......

[gg30340]

I have moved you onto your own thread. This will allow you to get replies to your individual problem. Please do not post the same issue on multiple threads. It only leads to confusion and duplication of replies.

[gg30340]

Are you using the correct format  your username.t21@btinternet.com along with your password.