Read receipts

[rbz5416]

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@Hammergirlwrote:

I've tried to use my BT mail through the Apple 'Mail' app, but I can't send any for some reason. I can write them and they just stick in my Outbox. I'll try another app.

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Sounds like you haven't configured the SMTP settings or have made a mistake. The BT "help" page is maybe a little oddly set up by providing the POP3 setting between the IMAP & SMTP. Disregard POP3 & use IMAP for incoming & SMTP for outgoing.

https://www.bt.com/help/email/manage-email-account/manual-settings/what-are-the-settings-for-outgoin...

[Hammergirl]

I've got Incoming mailserver 'Host name' as mail.btinternet.com as is the Outgoing mail server SMTP,

SSL is switched on

IMAP path prefis is balnk

Server port 993

[rbz5416]

Outgoing server port is 465.

[Hammergirl]

Thanks.

I don't seem to have the option to add a number. It says Outgoing Mail server -

SMTP - mail.btinternet.com.

If I click on that  it shows mail.btinternet.com as Primary server and I get the option to add another SMTP server

[rbz5416]

See if this thread helps.

[licquorice]

Apple products are extremely weird to setup. Try Blue Mail, its a doddle.

[irp]

I'm having the same stupid problem and paying a lot of money for premium BT. Also spent ages with a useless agent who had no idea about what I was talking about neither did her manager. I would not be able to do the swap email server thing as I imagine most people would not. Come on BT get your act together !!!

[Hammergirl]

Well, after my long online chat with BT last weekend I'm still waiting for someone from the 'Tech' team to get back to me. I honestly think that they don't know what's causing the issue or how to resolve it.

[licquorice]

Why are you even bothering, just use a different app.