Sort by unread

[annyhous]

Hello.

I have been with BT for a verrrrry long time. I have always marked emails that I want to refer back to later as 'unread', then sorted emails by unread/read to find them when I was ready. Since the upgrade (sorry, I don't think it is but that's what it's called) I keep getting this message

'We are experiencing issues with the service, please try again later.'

I am using Chrome, I have managed to navigate and get used to most of the changes imposed (grrrrr) but I cannot get past this. I use the 3 line, upside down triangle...it buffers for ages then gives me the above message! Sooooo frustrating!

Has anyone had similar problems? How did you resolve? 

[gg30340]

Have you tried clearing the history and cookies from Chrome and then restarting the browser and logging onto your email account then try "sort by unread" using the triangle?

[PeterE17]

@annyhous 

How many mails do you have in your Inbox?  

[annyhous]

I will try this now.....

[annyhous]

Ummmm, rather a lot. Can I delete a date range or just a page at a time?

[annyhous]

Tried it, still getting the same pop up message of 'experiencing issues'. So frustrating when this method of 'tagging' emails used to work perfectly well for me before.

[annyhous]

Have just looked through the Forum and have moved a page of a time to a Folder marked 'Delete Folder'. Then have deleted that folder after I've done a month or so of emails.
When I try to delete the folder in the Trash section, I now get a different message that is basically saying the same thing (can't do it).