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Message 1 of 3

Spam

Every so often I get a few spam emails, when I click to block sender or block domain, I get a message saying they are already blocked. If they are blocked, how do I still get messages from them, and how can I block them once and for all?

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Message 2 of 3

Re: Spam

You are wasting your time trying to block them. The  addresses are spoofed and are not the real sender.

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Message 3 of 3

Re: Spam

If they are in your spam folder that is where they have been sent by the BT spam filters so the filters are obviously doing their job.

If they are in your Inbox mark them as spam and as stated, you are wasting your time trying to block them. The block feature really only works on genuine email addresses that you do not want to receive.

If the spam messages in your Inbox are always the same you could try setting up a "Rule" covering unique items about the emails in the Rule  to move the spam to the spam folder.

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