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Message 1 of 2

Staying signed in

How do we get BT to re-introduce the 'Keep me signed in' option in this new email system?

It drives me MAD to have to keep signing in, and especially so when on a long call that involves regularly checking emails!

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Message 2 of 2

Re: Staying signed in

@robh111 I've posted about this problem on the feedback thread https://community.bt.com/t5/Email/BT-Webmail-Feedback-v2-post-16th-April-release/td-p/2376642/page/1... 

I guess your webmail browser sessions are being terminated randomly.

The "Keep me signed in" option was used to preserve log-in details across browser sessions, the loss of this facility is a different problem. 

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