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Message 11 of 12

Re: Sub account won't send mail -'Could not send. Please check yr network connection or try again la

Webmail has no user settings that you can change in order to access your account, other than your username and password and as you are confident that they are OK and given that you can log onto the account that would confirm there is nothing wrong with them.

This would in my opinion point to the problem being at BT's end, either with the server or some corruption of your account.

 

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Message 12 of 12

Re: Sub account won't send mail -'Could not send. Please check yr network connection or try again la

OK great, l’ll try the helpline tomorrow

 

thanks again

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