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Message 1 of 3

Viewing older emails in Inbox

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Recently  can only scroll down a day or two's emails in my Inbox. How do I scroll down to older ones? They're there because I can search for them (though the Search function often times out). 

Thanks

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Message 2 of 3

Re: Viewing older emails in Inbox

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Make sure that the "Conversation" View is not active. To do that log onto your BTMail account and click on "View" in the menu bar at the right hand side. Scroll down and Single click "conversation view" to toggle it on or off.

 

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Message 3 of 3

Re: Viewing older emails in Inbox

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Thank you so much, a simple solution and it worked!

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