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Message 11 of 14

Re: What happens to my BT Email and BT Cloud if I move to New EE?

Why do people take out contracts in the first place? Seriously.

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Message 12 of 14

Re: What happens to my BT Email and BT Cloud if I move to New EE?

Has something changed on this in the last few months? I moved my broadband across to EE today and got an email from BT detailing what would change and this includes "Your email account will be downgraded - 
Any email addresses linked to your broadband account will be downgraded to our Basic email service after 60 days." That's quite different to the detail in the first post, isn't it?

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Message 13 of 14

Re: What happens to my BT Email and BT Cloud if I move to New EE?

You will have received an automated email sent when you "Leave" BT. Your emil account will not be down graded but in the event that it is just contact BT/EE and it will be re-instated.

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Message 14 of 14

Re: What happens to my BT Email and BT Cloud if I move to New EE?

Thank you - that's reassuring.
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