Having just dealt with an issue in my uncles BT account where every week or so, we would get emails along the lines of "Hi how are you? Do you have a minute to help me?" from his actual email address (obviously spoofed) which when replied to resulted in a request for iTunes or amazon vouchers for a dying relative, from a similar Hotmail address I have another similar issue with my mother's BT email account.
In the case of my uncles account BT were unable to help him and I found that (somehow) all his emails where being auto forwarded to the similar Hotmail address so a reply could be sent requesting the vouchers.
Now, my mother has started to get warnings in her inbox as shown below
Checking the Auto-forward settings showed that the Auto-forward was OFF and Keep a copy in your inbox was ON and greyed out however there was an unknown Hotmail address in the Destination box (now removed)
Further to this the rules were (and still are) disabled.
I have tried Enabling Rules and then disabling them, Enabling Auto-Forward, Save, then Disable Auto-Forward but these popups continue.
Is this a common issue/bug or something to worry about?
