This morning I used Change view to Attachment View. Now I want to change it back to Conversation View. However, nothing happens when I try to click on the option. In fact the Conversation Option is currently faded to light grey and is not clickable. Any suggestions.
Solved! Go to Solution.
Change the view to one of the other views such as "None". This will then make the "Conversation View" clickable.
Perfect. I was sure there had to be quite a straight forward answer, but I was nervous about clicking on anything further in case I got myself into more of a pickle. Thank you so much for your help.