error 553

[Kickstart1955]

Any one help with this error please?

Happening every month now since October 2022.

BT must have answer by now, its been years that people have been suffering this.  

[Kickstart1955]

Help,

Just back at the pc after a Christmas break, and email sending down again.

This only just reset in late December.

Need to contact official bodies urgently.

Reset router not effective, IP address can only be reset by provider .

This has to be sorted please!!!!  

[licquorice]

IP address can simply be changed by disconnecting your hub from line for half an hour or so.

[Kickstart1955]

HI,

Yes I thought so as well, but it doesn't work unfortunately, and it is now occurring every month since October 2022

[DavidM]

Hi @Kickstart1955 and thanks for posting.

Sorry you're seeing the 553 error message. Please take a look at Solved: email error code 553. - BT Community in particular message 7 on that thread and let me know if it helps.

Cheers

David

[imjolly]

@Kickstart1955 

did you try switching of hub/router for say 30min so you get a different ip address as suggested in your same post yesterday

[licquorice]

What doesn't work, IP address not changing or not fixing error?

[licquorice]

Can you send from a phone using 4G rather than WiFi?

[Kickstart1955]

Not fixing error, but I don' know how to check my correct IP address properly unfortunately

[licquorice]

https://whatismyipaddress.com/